Privacy Policy

HAUS of EROS LLC (“HAUS of EROS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit our website, offerings, emails, quizzes or digital platforms .

By using this website, you agree to the terms outlined below .

1. Information We Collect

We collect personal information in the following ways:

Information you provide directly

• Name
• Email address
• Phone number (if provided)
• Billing and purchase information (processed securely via third-party providers)
• Messages, inquiries, and form submissions
• Quiz or application responses (including intake or program interest forms)

Information collected automatically

• IP address
• Browser type and device information
• Pages visited and time spent on site
• Cookies and similar tracking technologies

Transaction data

If you purchase a program or offering, we may collect:

• Purchase history
• Payment confirmation details (we do not store full credit card information)

2. How We Use Your Information

We use your information to:

• Deliver courses, programs, and digital services
• Process payments and transactions
• Communicate with you (emails, updates, support messages)
• Provide access to purchased content
• Respond to inquiries and applications
• Personalize your experience and offerings
• Improve website performance and offerings
• Conduct analytics and marketing (where permitted)

We do not use your information for unrelated purposes .

3. Sensitive & Personal Content

4. Cookies & Tracking Technologies

We use cookies and similar technologies to :

• understand site traffic and behavior
• improve website performance
• support marketing and advertising (if enabled)
• track email engagement (opens, clicks)

You can adjust cookie settings in your browser at any time .

6. We Do Not Sell Your Personal Data 

We use the following trusted third-party platforms to operate our business & deliver services :

• • Stripe — secure payment processing and transaction handling
  • Kajabi — website hosting, digital course delivery, Black Velvet Room membership access, customer communications and email delivery
  • Paypal — secure payment processing for eligible transactions
  • QZZR — quiz funnels, segmentation and intake / application forms
  • Zapier — secure, automated transfer of data between systems (e.g., forms, email, CRM, course platform) 
  • Klarna — installment payment services, where offered .  If you choose to use this service, your information will be shared with Klarna to process your application and payment plan in accordance with its privacy practices
  • Afterpay — installment payment service, where offered . If you choose to use this service, your information will be shared with Afterpay to process your application and payment plan in accordance with its privacy practices

     

  Each third-party provider has its own privacy policy governing how it handles personal information and we encourage you to review their respective privacy policies .  We only share personal data with these providers as necessary to operate the business . 

• We may use analytics or advertising technologies from time to time to better understand website performance and improve user experience . This Privacy Policy will be updated if our data collection practices materially change . 

8. Email & Communication Consent

When you subscribe, enroll, or submit your information, you consent to receive communications from us .

You may opt out at any time by :

• clicking “unsubscribe” in emails
• replying STOP (for SMS, if applicable)
• contacting us directly

9. Your Privacy Rights

[California and Beyond]

If you are a California resident, you are protected under the
California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) .

You have the right to :

• Know what personal information we collect
• Request access to your data
• Request deletion of your data
• Correct inaccurate information
• Opt out of the sale or sharing of personal information (we do not sell data)

To exercise these rights, contact us at [email protected] 

We will respond within legally required timeframes .

10. International Users [GDPR Notice]

If you are located in the European Union or UK, your data is protected under the
General Data Protection Regulation (GDPR) .

We process your data based on :

• your consent
• contractual necessity (to deliver services)
• legitimate business interests (e.g., improving offerings)

You may request :

• access to your data
• correction or deletion
• restriction of processing
• withdrawal of consent

11. Data Retention & Security

We use reasonable administrative, technical, and physical safeguards to protect your information .  However, no method of transmission over the internet or electronic storage is 100% secure .

We retain personal information only as long as necessary to :

• provide services
• comply with legal obligations
• maintain business records

You may request deletion of your data at any time .

12. Educational & Non-Clinical Services Note

HΔUS OF ERØS is an educational and creative embodiment platform .

Participation in programs, courses, or materials :

• does not  create a therapist-client relationship
• is not  a substitute for medical, psychological, or clinical care
• is not  protected under HIPAA unless explicitly stated within clinical services provided through a separate professional practice

13. Children’s Privacy

This website and its offerings are intended for adults (18+ years of age) .

We do not knowingly collect personal information from individuals under 18 .

14. Changes to This Policy

We may update this Privacy Policy from time to time . 

Updates will be posted on this page with a revised effective date .

15. Contact Us

If you have questions about this Privacy Policy or your data, please contact :